Hello, good morning, how are you?
I wanted to share a problem I'm facing in a client's Commvault environment.
Their Commvault only does DR, it's currently on version 11.32, replication is done from VMware on-premise as the source to Google Cloud VMware Engine (GCVE) as the destination. There's a machine that hasn't replicated for a long time because it can't back up due to the problem below.
Erro code [91:460]
Unable to create a snapshot on virtual machine [] because another task is already running on the virtual machine. The job will got to pending and be retried.
I don't understand what it could be, the machine can't do full or incremental backups, we've already looked in VMware and there are no paralyzed tasks, in the replication monitor it has the SLA status as "not met" and the status is "Sync Enabled".
If you could help, I would be very grateful. The machine hasn't replicated for over 5 days.