Questions regarding Upgrade 11.28.129 to 11.32.x

Hi @bc1410 , 

The Version 11.32.X supports the Microsoft SQL Server 2016 build with Service Pack 3,GDR for SP3

Please find more details on the below article link:

https://documentation.commvault.com/2023e/expert/commserve_server_system_requirements_windows.html

If you are planning to update the CommCell environment to 11.32.X, I suggest to refer the below articles before you plan to update the environment, as these will be useful and could help to clear the questions. 

System and Hardware Requirements for Commvaulthttps://documentation.commvault.com/2023e/essential/system_and_hardware_requirements_for_commvault.html

Software Upgrades, Updates, and Uninstallationhttps://documentation.commvault.com/2023e/essential/software_upgrades_updates_and_uninstallation.html

Upgrading MS SQL Server Editionshttps://documentation.commvault.com/2023e/essential/upgrading_ms_sql_server_editions.html

Thanks @Pratik for the info / links.

So a little more involved to upgrade the MS SQL to 2019.   If we wanted to go that route.   Looks as if our current MSSQL 2016 is supported as you stated in 11.32.x.

I had the impression that maybe the MSSQL got updated automatically when performing a Major version upgrade.  But guess that’s a wrong assumption.

BC

@Pratik  or anyone else

I havent had much success in the past with upgrades.  I know Pratik sent this link https://documentation.commvault.com/2023e/essential/software_upgrades_updates_and_uninstallation.html

My plan as mentioned earlier is to go to 11.32.x…   Is It BEST to download the 11.32.72 via commcell “Download and Sync Cache Options” and then perform a “upgrade Software” on the commserve client via the commcell?

Or  Do I need to download the 11.32 distribution package and upgrade that way.   

What is the recommended approach?

My Last upgrade (11.28)  in which I did it via commcell appeared to complete but it actually didnt.  As when I tied in support they stated the upgrade didn't complete fully and suggested to run a RESUME if not a  REPAIR.    Where I can I look to see that the upgrade finished 100%.  ??

Hi ​@bc1410, 

Thanks for the details. 

Both ways: “From Software cache on CommCell Console” or From “Direct download from the Site and then update” are fine, there should not be any issues with the update with any process. 

Please ensure you have the latest DR backup available handy, and have proper plan of action for upgrade:
1. Take the Full DR backup and keep it available if needed. ​​​​​​​
2. Ensure the Scheduler is disabled/paused on CommCell level​​​​​​​
3. Suspend any running backups.​​​​​​​
4. Ensure the CommServe machine meet all the System and Hardware requirements.

Please refer the Documents and steps suggested in them.