I installed the Linux Package. (file system, MediaAgent)
Media Agent is online immediately after installation.
But after about 5 minutes, it becomes offline. (Not working on anything)
Do you have any advice?
Solved
MediaAgent Offline
Best answer by Stuart Painter
Hi
Thank you for the question, there’s a few things we can check here:
- Are there any firewalls or network restrictions in place between the Commserve and Media Agent - you may need to configure a network route to establish comms between them
- Please check on services restart or even server reboot to see if the condition clears
- Please check if “DoNotDetectDevices” additional setting is configured and may be affecting initialization on the MA.
Try a Check Readiness test to see what is reported and may need to be addressed.
Thanks,
Stuart
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- Vaulter
- 602 replies
- Answer
Hi
Thank you for the question, there’s a few things we can check here:
- Are there any firewalls or network restrictions in place between the Commserve and Media Agent - you may need to configure a network route to establish comms between them
- Please check on services restart or even server reboot to see if the condition clears
- Please check if “DoNotDetectDevices” additional setting is configured and may be affecting initialization on the MA.
Try a Check Readiness test to see what is reported and may need to be addressed.
Thanks,
Stuart
Customer Support
1 person likes this
I try service restart of commvault.
then MediaAgent Online!
I don’t know why…
so, Thank you for your reply
1 person likes this
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