Hello,
I’m testing encryption and would like to change the media password
“Control Panel” → System → Change Password → Change Media Password
I can’t remember I typed a password in the past, but to set/change it I need an old one.
When I leave it blank I get following error:
Is it possible to set/change the password?
Thank You
Best answer by JBuratti
Hi @Sergej ,
From my research it may be possible to decrypt this old password that is set in the database.
Running the following SQL query should return the old encrypted password
- select * from GxGlobalParam where name = 'mediapassword'
We should have tools on our end that can decrypt this.
For obvious security reasons though may I suggest to open a support ticket for this to have a more “private” exchange of this information…
Regards,
Joe
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