Restore Baremetal Windows

Hi @Carlos Moreira,

The screenshot doesn't tell us much other than that it is hanging during the processing of the startup of the WinPE boot image. So can you share some info with us like:

• The Commvault version (FR+MR) you are running.
• The VMware version you are running.
• At what stage it hangs corresponding to the documentation.
• If there is any network topology in place?
• Any blocking devices between the VM and the CommServe?
• If DNS resolving is working as expected?
• What have you tried yourself already?

Right now it's too much of guessing, so please give us more information. 

hello @Onno van den Berg 

Thanks for help me

• The Commvault version (FR+MR) you are running.
• 11.28.8
•  
• The VMware version you are running.
• 6.0
•  
• At what stage it hangs corresponding to the documentation.
• Right after boot. Windows Startup
•  
• If there is any network topology in place?
• No
•  
• Any blocking devices between the VM and the CommServe?
• No
•  
• If DNS resolving is working as expected?
• Yes

@Carlos Moreira 

Which ISO have you downloaded, have you tried both please?

https://cloud.commvault.com/webconsole/softwarestore/#!/130?fl=%7B%22keyword%22:%221-touch%22,%22qfType%22:1,%22qfVal%22:%2211.28%22%7D

Best Regards,

Sebastien Merluzzi

Doesn't startnet.cmd perform an initial load the network drivers? Not sure..

What type of network card is configured on the VM running the WinPE ISO?
Just to check, have you manually inserted drivers in the ISO?

hello @Jos Meijer 

In Responde to your question.

Just to check, have you manually inserted drivers in the ISO?

R - I didn’t add. I used the ISO that the Commvault Store provides.

Hi @Carlos Moreira 

Can you provide the other information requested?

What type of network card is configured on the VM running the WinPE ISO?

Thanks in advance 😀

Hi @Jos Meijer 

Adapter Type E1000

Who is the vendor for your host?