How to troubleshoot "name conflicted with the other instance" during configuring oracle database

Hi Ralf,

I’m inferring from your other question that you’re configuring Data Guard, right?
If so, you need to configure the following setting to get around the error you’re seeing:
https://documentation.commvault.com/commvault/v11/article?p=20390_1.htm

Hope that helps.

Hi Tom,

u are right, am configuring Data Guard. Standby is at a different RAC.

Your proposal does not fix the issue. The error message pops up independent of the instance_name.

I set your adviced parameter at physical client level. At RAC Level, I cannot choose the category CommServe

Thx for your reply

Regards, Ralf

Hi Ralf,

Apologies for the ambiguity. The setting needs to go in the additional settings section under the CommServe itself (not the Oracle client).

Hope that helps.

Hi Tom, in commcell java console, I can see a window “commcell browser” with following entities: 

pbkcs

  client computer groups

  client computers

  …

  Dev-Test and DR

but there is no CommServe itself.

Sorry it does not help

Hi Ralf,

I guess ‘pbkcs’ is the client name of your CommServe, right?

If you right-click that and select ‘Properties’, you should get the option to set Additional Settings at the CommServe level.

Hope that helps.

Hi @Tom Sheppard ,

pbkcs as client name for CommServe makes sense to me.

Right Click offers me:

-All Tasks

-View

-Control Panel

-Tools

-Add to fafourites

No properties, No settings, No additional here.

Thanks for your effort

Hi Ralf,

This sounds like your user account does not have permissions to view the CommServe properties.

Someone in your organisation with admin privileges should be able to make the change for you.

Hope that helps.