We are working on Commvault with Falconstor VTL POC. Our Commserve running on SP20.17. At first we have been provided with emulated HP tape library with LTO4 drives. When we initiate the backup, it failed with below error
Then, we also try with emulated HP tape library with LTO7 drives. Then we received almost the same previous error.
We also already update Tape Drive driver on Windows, but still the same. FYI, we are using Windows 2016 with Commvault SP20.17 on the Commserve server which running on VM. Need someone opinion. Please help. Thanks.
I would say that commvault detection reports this device attached has lower FW version than required by CV.
Try to have the Falconstore VTL upgraded to latest version : especially if your in a POC, it’s aways better to have the most up-to-date FW hardware, at least 5.00A here.
@Asyraf In addition to the provided steps by other I strongly encourage you to update your environment to at least the latest maintenance release. The version you are running is ~1.5 years old and you are missing tons of fixes, enhancements and more important security fixes like log4j. Running a recent version also rules out the possibility of hitting an already fixed defunct.
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