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Oracle Agent

  • September 20, 2023
  • 4 replies
  • 143 views

EJIE
Byte
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Event Code: 18:189 Severity Critical

Desription: Failed to connect to RMAN catalog databas

 

I need that backups than end with a critical event whose event code is 18:189, show up as completed with errors

4 replies

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  • Vaulter
  • 6 replies
  • September 21, 2023

Hi @EJIE ,

Could you please describe the issue bit more, do you see this error after the oracle software upgrade ? or is it restored instance?

This issue some times occurs when you don't  have File system agent installed. 


EJIE
Byte
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  • Author
  • Byte
  • 16 replies
  • September 22, 2023

In this moment, when the job is completed whith this error, Commvault marks the job as  "Completed"(green).I need when the job have that event or error (18:189) , the job will finished completed whit erros ( orange)


EJIE
Byte
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  • Author
  • Byte
  • 16 replies
  • September 25, 2023
Vijayakumar wrote:

Hi @EJIE ,

Could you please describe the issue bit more, do you see this error after the oracle software upgrade ? or is it restored instance?

This issue some times occurs when you don't  have File system agent installed. 

In this moment, when the job is completed whith this error, Commvault marks the job as  "Completed"(green).I need when the job have that event or error (18:189) , the job will finished completed whit erros ( orange)


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  • Vaulter
  • 13 replies
  • September 26, 2023

Hi @EJIE 

There is an additional setting that you can use to force a pending status in cases where the RMAN catalog is down or not accessible during the Oracle backup:

Additional Settings Description (commvault.com)

 

Hope this is useful!

Juan.

 

 

 


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