I would like to know what others have tried to resolve this problem in AWS. I have already tried to documentation Commvault support provided and made changes to the Role in AWS.
Error: The service role vmimport provided does not exist or does not have sufficient permissions
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Sorry! I should also add the following details that may help me get a few solutions. The restore is running and landing on the MA I have in cloud. When it’s time to import the restore to the bucket that’s the part that fails.
Userlevel 7
+23
- Vaulter
- 4998 replies
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25 January 2021
Thanks for the question!
I know you read the documentation regarding the Role in AWS, want to be sure you saw this as well. If the VSA proxy used for a restore is an Amazon instance, the proxy and the destination instance for the restore must be in the same zone. https://documentation.commvault.com/commvault/v11_sp20/article?p=30999.htm
Userlevel 6
+12
- Vaulter
- 175 replies
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25 January 2021
I assumed you followed the instruction in BOL here to create the vmimport role yes?
https://documentation.commvault.com/11.21/essential/108828_creating_vmimport_role.html
Its important to follow step 4 which as the permission XML and step 5 to apply it. Did step 5 throw an error?
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Okay so I manged to get past the VMimport error mentioned above. Now my problem is I have several VM’s restored in AWS and we can’t connect any of them to the network. I’m being told the “ OS is blowing up” I don’t know what that means. Please reply with a few key areas to look for errors.
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Okay so I manged to get past the VMimport error mentioned above. Now my problem is I have several VM’s restored in AWS and we can’t connect any of them to the network. I’m being told the “ OS is blowing up” I don’t know what that means. Please reply with a few key areas to look for errors.
Hi
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