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VDDK Versions 7.0.x

  • 25 March 2021
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Userlevel 6
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Hi All,

 

I have an environment having issues using NBD Transport getting the old “VDDK Deadlocks” (FR21 with VDDK 7.0.0), VMware Environment is 7 U1c.

Has anyone used VDDK 7.0.1 or 7.0.2?

 

Also, is there any plans to include these VDDK versions in later FR’s/MR’s?

 

Thanks & Regards,

Michael 

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Best answer by Mike Struening RETIRED 25 March 2021, 17:23

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Userlevel 7
Badge +23

Hey @MichaelCapon !  I have asked internally regarding 7.0.1 or 7.0.2, though in the meantime I do have some steps regarding the deadlocks:

1. Suspend any Virtual Server Backups using the Proxy

 

2. Stop the CommVault Services on the Proxy

 

3. Navigate to C:\windows\temp\vmware-system

 

- Make sure System and Administrators have FULL Access or Rights to "vmware-system"

- Clear all files folders within "vmware-system" you may also need to Stop the VMware USB service as it can hold locks on files and not allow them to be deleted.

- Also if you see other instances of "vmware-system" in C:\windows\temp delete those only leaving the 1

 

4. Open an Admin Elevated Command Prompt and key following

 

DISKPART (hit enter)

automount disable (hit enter)

automount scrub (hit enter)

 

5. Start CommVault Services on the Proxy

 

6. Resume Backups

Note: Confirm the VM exclusions are in please including adding ‘C:\windows\temp\vmware-system’ for the vsa proxies.

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