Hi
We are currently implementing Commvault in a Huawei Cloud Stack (version 8.1.1) environment to run backups for different workloads. Please advise on the Commvault requirements to ensure a working solution.
Hi
We are currently implementing Commvault in a Huawei Cloud Stack (version 8.1.1) environment to run backups for different workloads. Please advise on the Commvault requirements to ensure a working solution.
Best answer by Keshika Bisht
Hi
Unfortunately, the logs for Job ID: 2102706 are not present on the log bundle uploaded by you. But I happen to check the latest logs and it seems that the VSA server is unable to access http-resp:[404] url:[https://ecs.mkn-region-1.unisacloud.ac.za, as errors were reported while trying to access the disk.
Could you please check if the Nova API endpoint is reachable from the proxy?
6728 1850 08/17 12:43:46 2102964 CVLibCurl::CVLibCurlSendHttpReqInternal() - failed to send http request
6728 1850 08/17 12:43:46 2102964 CVLibCurl::CVLibCurlSendHttpReqInternal() - curl-err:[No error] http-resp:[404] url:[https://ecs.mkn-region-1.unisacloud.ac.za/v2/127dc5061edd4e8f83661741e6e93213/servers/74032c1d-0342-4ebc-b9af-90c7b7f62f3d/os-volume_attachments/989cd194-b263-48b5-b496-9695811c0311] req-data:[_null_] len:[0] server-resp:[{"itemNotFound": {"code": 404, "message": "volume_id not found: 989cd194-b263-48b5-b496-9695811c0311"}}] resp-size:[103]
Kindly check Nova logs at the same timestamp to get more info.
Thanks,
Keshika Bisht
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