Enabling Specific AMI IDs for Restores in command center is not working

Good morning.  Can you please verify if your Command Center is installed on the CommServe or on a different client?  If a different client, are they patched to the same version?

I have two environments …
ENV -1 is of windows and here command center is installed on the same commserve and
ENV -2 is where commserve is installed on linux and I am accessing command center from a browser of a different client and in both the environments, I see the same issue.

Hi @Leena,

Usually we try to solve everything we can on here - but this looks like a bug to me. In the FR26/28 documentation I can see it makes reference to be able to enter the AMI ID in Command Center without an additional setting:

i.e

Source

Under Amazon cloud options, specify the following:

• Availability zone: Select the destination zone for the new instance.

• AMI selection: Select an Amazon Machine Image (AMI) that is used to specify the software configuration for the restored instance.

  Only Private AMIs are listed. To restore using a Marketplace AMI, enter the AMI ID.

I think we’ll need help from the support team to solve this one. Let me know the case number so we can track it!