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VMware Live Sync Direct issue

  • January 10, 2022
  • 6 replies
  • 200 views
M
Byte
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Hello community,

I am trying to implement Live Sync Direct between two VMware environments. Both VMware environments contains it's own Vcenter Servers and local storage. Both VMware enivornments have a virtual MediaAgent with VSA agent installed.

I’ve succesfully installed the blr drivers (VAIO) on the ESX hosts. I can configure Live Sync direct without any problems. When replicating the first VM I can see that a virtual machine is created on the target site with DR at the end as it should be. However after a couple of minutes I can see in VMware at the target site that Commvault wants to create the VM again. Because the VM is already there Commvault restarts the whole process again and after 8 minutes the same message appears again. I am using Maintenace Release 26 latest hotfixes.

Any ideas?

 

 

 

 

Best answer by Michel Kolman

Dan White wrote:

Hello @Michel Kolman 

 

Can you please raise a support case?

Hello Dan,

This is running in my demolab right now using a NFR key. If it works fine I will implement this at customer sites.

 

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6 replies

D
Vaulter
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  • Dan WhiteVaulter
  • Vaulter
  • 54 replies
  • January 10, 2022

Hello @Michel Kolman 

 

Can you please raise a support case?

"If you give a man a fish, you feed him for a day. If you teach a man to fish, they will probably burn your spot"
Damian Andre
Vaulter
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  • Damian AndreVaulter
  • Vaulter
  • 1289 replies
  • January 11, 2022

That’s really strange.

 

I wonder if you could remove the configuration, delete the VM on the destination and try configure it again? 

M
Byte
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Hello Damian,

I've already tried that and I get the same error message.
Live sync with snapshots (not Live Sync Direct) works without any problems. I only get this error with Live Sync Direct.

 

M
Byte
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  • Michel Kolman
  • Author
  • Byte
  • 2 replies
  • Answer
  • January 11, 2022
Dan White wrote:

Hello @Michel Kolman 

 

Can you please raise a support case?

Hello Dan,

This is running in my demolab right now using a NFR key. If it works fine I will implement this at customer sites.

 

Mike Struening
1 person likes this
  • Mike Struening
    Mike Struening
Mike Struening
Vaulter
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@Michel Kolman , were you able to get this configured at the customer site?

Thanks!

https://www.linkedin.com/in/michael-struening
Mike Struening
Vaulter
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@Michel Kolman , following up on this one.  were you able to get this configured at the customer site?

Thanks!

https://www.linkedin.com/in/michael-struening

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