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vsa installed on mediaagent does not show in access node

  • October 17, 2024
  • 2 replies
  • 197 views

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Hi,

 

We have installed VSA on physical mediaagent for SAN based backup.We have provided the access node on advanced options of subclient.Backups completed with SAN transport mode.

 

While performing full VM restore, in the access node list it does not show physical VSA(aka MediaAgents).It shows all other VSA in the environment.

 

We have all prerequisites installed like mono packages etc.

 

We are in 11.32.59 and physical MA are redhat 9.x machines.Please advise.

Best answer by Sureshkumar S

Hi Abdul,

Good day!

Please check if there are any additional setting added on the commserv like “bEnableUnixProxyForVMWare” if added kindly remove the same and check if you are able to see the proxy

If not raise a support case to review this further

Regards,
Sureshkumar S​​​​​​

2 replies

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  • Vaulter
  • Answer
  • October 18, 2024

Hi Abdul,

Good day!

Please check if there are any additional setting added on the commserv like “bEnableUnixProxyForVMWare” if added kindly remove the same and check if you are able to see the proxy

If not raise a support case to review this further

Regards,
Sureshkumar S​​​​​​


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  • Author
  • Byte
  • October 18, 2024

Issue resolved after deleting the setting.Thanks for your Help Suresh.I appreciate your help.That was quick fix.