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missing folders livebrowse RH8 EFI

  • 28 September 2021
  • 2 replies
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Userlevel 1
Badge +6

Hi,

When we want to do Guest files and folder restore for a RH8 EFI client, but we do not see much to restore. 


Can this have something do that the FREL for download is CentOS 7?

With BIOS instead of EFI we do not encounter this problem.

In other words do we need to create a RH8 Media agent and convert it to a FREL? With an outcome unknown. Or is there is a simple solution?

 

Thanks

Danny

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Best answer by Gopinath 28 September 2021, 17:17

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Userlevel 7
Badge +23

@Danny , are you positive more files (than what you see) were backed up?  It’s odd that you can see some and not all, so my first check would be the backup history to ensure those files you’re looking for were captured.

Userlevel 5
Badge +8

Hi Danny,

 

RHEL/CentOS 8 VMs live file browse needs FREL of V11 FR20 or higher as that present with CentOS 8 based which has XFS 5 modules. you can download and use FREL from cloud site.

For FR19 or old, converting MA with RHEL 8 of EFI boot then make sure to sign drivers to use it as FREL.

https://documentation.commvault.com/commvault/v11_sp19/article?p=30837.htm

Note: To use a RHEL 8 VM or CentOS 8 VM that is configured to use the UEFI Secure Boot method as a File Recovery Enabler for Linux (FREL), you must enroll Commvault keys with the UEFI MOK (Machine Owned Key) list on the VM. For more information, see Use Commvault Driver Modules on a Linux Computer with UEFI Secure Boot Option Enabled.

 

https://documentation.commvault.com/commvault/v11_sp19/article?p=32296.htm

To browse backups for RHEL 8 or CentOS 8 VMs, you must use a Linux MediaAgent and FREL that is running on RHEL or CentOS 8.0 or 8.1.

From FR20 onwards as FREL is based on CentOS 8.x so above limitation not present.

Regards

Gopinath

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