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Client Monthly Growth report says No Data available!!


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Hi All,

I imported the “Client monthly growth report” from store in command center. When I opened the report, then it says that no records\data available. In settings I’m keeping client metadata for 84 days. It should show me the comparison for 2-3 months of each client. Any suggestions?

Best answer by Gseibak

Hi KV,

note that report requires metrics server and chargeback enabled 

See Front End Size, Protected Application Size, or Total Size on Media for the last 12 months for each client. The report needs Private Metrics Reporting with chargeback feature enabled.

 

can enable chargeback in control panel -> private metrics reporting 

https://documentation.commvault.com/11.24/expert/59919_general_tab_options_in_private_metrics_reporting_dialog_box.html

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3 replies

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  • Vaulter
  • 115 replies
  • Answer
  • May 11, 2022

Hi KV,

note that report requires metrics server and chargeback enabled 

See Front End Size, Protected Application Size, or Total Size on Media for the last 12 months for each client. The report needs Private Metrics Reporting with chargeback feature enabled.

 

can enable chargeback in control panel -> private metrics reporting 

https://documentation.commvault.com/11.24/expert/59919_general_tab_options_in_private_metrics_reporting_dialog_box.html


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  • Author
  • Byte
  • 11 replies
  • May 11, 2022

HI Gseibak,

 

I have enabled the chargeback option with weekly and monthly option selected. I have selected upload now option as well. But still when i try to run shows me same “no records”. How much time will it take to show content according to you?


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  • Vaulter
  • 115 replies
  • May 11, 2022

depends on the amount of data but should be something their soon, I assume other reports are fine so give it some time. possibly check back tonight.


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