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ErrorCode:9517 "ClientInfo is not Complete" . RestApi Restore appTypeId 13

  • May 6, 2026
  • 1 reply
  • 19 views
D
Novice
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I'm able to restore data between Windows machines using the API.

--- XML WINDOWS ---
<?xml version="1.0" encoding="UTF-8"?>
<DM2ContentIndexing_RetrieveToClientReq mode="2" serviceType="1">
  <userInfo userGuid="8a06f467-b2d2-4fbc-905f-c8033d8f83de"/>
  <header>
    <destination
        clientId="6749"
        subclientId="9151"
        inPlace="0">
      <destPath val="V:\Arquivos"/>
    </destination>
        <filePaths val="F:\temp\teste.txt"/>
    <srcContent        
        subclientId="9150"
        clientId="6748"
        instanceId="1"
        backupSetId="7440"
        appTypeId="33"
        />
  </header>
  <advanced
      restoreDataAndACL="1"
      restoreDeletedFiles="0"
      unconditionalOverwrite="1"/>
</DM2ContentIndexing_RetrieveToClientReq>

 

But I am not having the same success with the NAS (appTypeId 13)
<header><srcContent subclientId="488"clientId="131"instanceId="1"backupSetId="141"appTypeId="13"/><filePaths val="/__VOLUME__/PFS02/Teste/teste.csv"/><destinationclientId="2181"subclientId="3340"inPlace="0"><destPath val="/svm_nasrs/Arquivo/teste"/></destination>

 

 

1 reply

Damian Andre
Vaulter
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Your NAS payload looks a little light. Here is the official NAS restore API using createtask

Nas restore

 

XML equiv:

<?xml version="1.0" encoding="UTF-8"?>
<taskInfo>
  <task>
    <taskType>IMMEDIATE</taskType>
  </task>

  <associations>
    <subclientId>56</subclientId>
    <clientId>20</clientId>
    <applicationId>13</applicationId>
    <backupsetId>37</backupsetId>
    <instanceId>1</instanceId>
    <_type_>SUBCLIENT_ENTITY</_type_>
  </associations>

  <subTasks>
    <subTask>
      <subTaskType>RESTORE</subTaskType>
      <operationType>RESTORE</operationType>
    </subTask>

    <options>
      <restoreOptions>
        <browseOption>
          <commCellId>2</commCellId>

          <backupset>
            <backupsetId>37</backupsetId>
            <clientId>20</clientId>
          </backupset>

          <timeRange>
            <toTime>1689108301</toTime>
          </timeRange>

          <browseJobCommCellId>2</browseJobCommCellId>
        </browseOption>

        <destination>
          <destClient>
            <clientId>20</clientId>
            <clientName>nacluster6</clientName>
          </destClient>

          <destAppId>13</destAppId>
          <inPlace>true</inPlace>
        </destination>

        <fileOption>
          <sourceItem>/nac6vs1/Mounika1/hosts</sourceItem>
        </fileOption>

        <impersonation />

        <commonOptions>
          <overwriteFiles>false</overwriteFiles>
          <unconditionalOverwrite>true</unconditionalOverwrite>
          <restoreACLs>true</restoreACLs>
          <isFromBrowseBackup>true</isFromBrowseBackup>
        </commonOptions>
      </restoreOptions>
    </options>
  </subTasks>
</taskInfo>

 

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