Hi Everyone,
IHAC who is about to consider our product to develop the backup service portal using REST API.
This customer is a Cloud Service Provider and wants to to integrate CVLT backup with their existing service.
So they’re asking us several questions.
- Is there a dedicated internal team/person for REST API support service?
: paid or free?
- For feature/function doesn’t have sample?
: CVLT provides lots of sample codes for use but what should we do if some feature/API doesn’t have a sample?
- Technical support plan for REST API
: If customer encounters errors how can customer be supported?
(open a ticket as usual way or another?)
And kindly let me know who can i reach out to about REST API relevant query.
Thanks.