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Question

backup progress when tape auto clean

  • 7 September 2024
  • 1 reply
  • 22 views

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Hi All,

 

if only one tape drive and library have cleaning tape, when aux copy to tape progress e.g. 50% and tape drive detect error require clean tape drive

 

Q1. CommServe setup tape library auto clean with sense code, will backup job auto continue after CommServe auto use the cleaning tape if clean the tape drive successful?

 

Q2. If Q1 backup job auto continue, will it backup star from 0 or 50%?

 

Q3. CommServe setup tape library auto clean with sense code, refer below job management, will backup job pending or waiting or failed after CommServe use the cleaning tape clean the tape drive but unsuccessful over 200 minutes (restart interval mins 20 x max restart 10)?

 

Best regards

 

1 reply

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  • Vaulter
  • 80 replies
  • September 10, 2024

Hi @Chinchilla,

If the CommServe successfully cleans the tape drive, the backup job should automatically continue. However, if the drive cleaning process encounters issues or if the drive remains reserved, the job may not proceed as expected.

 

Regarding the job restartability, we would like to understand the iDA details,

 

Job restartability is enabled for all job types, by default. You can configure the following behaviors globally in the Job Manager:

The maximum number of times the Job Manager tries to restart a job after a job phase fails

The amount of time the Job Manager waits before restarting a job that is in a pending state

The amount of time the Job Manager waits before retrying a job when a phase is unable to start

For some agents, you can specify the job retry options for specific jobs. The individual settings will override the global setting configured through the Control Panel.

Jobs can be manually resumed when they are in a waiting or suspended state, and the job status returns to Waiting, Pending, Queued, or Running depending on the availability of resources or the state of the operation windows and activity control settings.

https://documentation.commvault.com/2023e/expert/job_restartability_overview.html
 

For the last question (Q No.3), please refer to the below document,

https://documentation.commvault.com/2023e/expert/configuring_job_retry_options_for_specific_jobs.html

 

Regards,

Wasim


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