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Command center return login again after Implement new CS

  • December 23, 2025
  • 1 reply
  • 19 views

Veerasak
Novice
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I have question . i install new CS v11sp40 choose all in one install. i open Command center on web browser . i try login .it sucess but system return login again . not access to UI interface. Could you please suggest a solution?

 

1 reply

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  • Vaulter
  • December 23, 2025

Hi ​@Veerasak ,

Clear the browser history and Cache and follow below steps.

 

Reset IIS and Tomcat Using Commvault Process Manager

  1. Stop Tomcat Service

    • Open the Commvault Process Manager application on the Command Center server.
    • Under the Services tab, right-click the Tomcat service and select Stop.
  2. Reset IIS

    • Open Command Prompt as Administrator.
    • Type the following command and press Enter:
      iisreset
    • Wait for IIS to restart.
  3. Start Tomcat Service

    • Return to the Commvault Process Manager.
    • Right-click the Tomcat service and select Start.
    • Allow a few minutes for Tomcat to fully initialize.
  4. Verify Command Center Access

    • Open a web browser and navigate to the Command Center URL.
    • Confirm that the login page loads and you can access the interface.