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Hi Everyone!!  I am new here and sorry for my lack of knowledge.  

We have a CommVault CommCell and we have changed the location of our primary storage.  In the past to get around this we kept all of our naming and ip addressing the same on the new array as we did on the old so we were able to just slip in with no issues.  This time however due to a internal merger we are now sharing resources with other parts of our company and as such instead of a individual netapp filer dedicated to our enviorment we are using a SVM that is part of a larger storage array.  My Problem is that we have a bunch of old jobs that did not complete due to 1. space issues on our backup target  2. issues with jobs that were deleted ( or partially deleted ) that has caused our commcell to be very grumpy.  We were able to hold the jobs that were broken and start to move data, additionally we split up our jobs ( had 1 job for 4 volumes) to individual jobs for each volume to keep from having issues as we go on from here.  

All that is the background.  So what I need to do os since we have changed the ip address of the original source,  I would like to edit the backend CommVault Database to reflect the new source so that the jobs will not be in a failed/offline state.  

 

Please help me with this if you can I am pulling out what little hair I have left at this point!!!

 

Thanks a million!!!!

 

Dave

Firstly, if you are using deduplication and jobs are partially deleted, that is not a good situation. The database references blocks its seen before, if those blocks are no longer there your future jobs are at risk as well.

I would definitely recommend doing a ddb verification to identify missing blocks and find affected jobs which you can then delete/skip from the copy.

Commvault does not tie data to absolute paths. Everything is ID based - if you adjust the mount path in the UI (Assuming you mapped it based on IP), then it should retrospectively apply to any previous jobs written.

It sounds like there is something deeper going on which requires investigation, as a change to disk paths if done right should not disrupt any previous jobs.


Thank you Damian!!  so your thinking that if I just modify the original setup with the with the new addresses?  We set up a new controller in order to facilitate taking snapshots in the netapp enviorment ( we are using Commvault to generate snapshots and to copy them to backup) but if I just update the original and we should be good to go?

 

Thansk again Damian!!  I am sorry sir I am just really excited!!!


Yes - I am not sure what UI you are using but you just need to update the path with the new IP.

This is a screenshot from a local path but the same applies to network:

 

 


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