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Question

Failed to prepare snapshot

  • 21 June 2024
  • 1 reply
  • 29 views

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Hello, I have an issue about snap jobs. below is the error I get

Failed to prepare snapshot. : [Error in Initializing the HDS container context. Error[62602:Failed to acquire the login lock.]]
Source: SV-APP-MA01, Process: vsbkp

Please for the solution anyone… Thanks

1 reply

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Hi @kata_sandi ,

I cannot find that error, what Commvault and HDS version are you using?

Can you manually take a Snapshot of that LUN from HDS?

I would recommend you log a case with Support so we can check and confirm.

Best Regards,

Sebastien


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