Getting Error decrypting password when restoring a SharePoint online backup

Please review this document paying specific attention to #6:

https://documentation.commvault.com/search/essential/130548_restoring_sharepoint_online_site_to_its_original_location_in_place.html

1. If not already created during client creation, create and enter the Azure storage account details. For more information, see Create a storage account in the Microsoft documentation.

   Note: During a restore operation, the Azure storage account is used as a staging location. Verify that the Azure storage account has Resource Manager as its deployment manager and General Purpose V1 or General Purpose V2 as its account kind. For replication, select the low-cost option Locally-redundant storage (LRS). In the Advanced tab, verify that Allow access from is set to the default option All networks.

Please update me with your findings.

Hi @Orazan,

Thanks for replying.

Initially, we suspected some issues with the setup of the storage account, but I thought it only mattered when restoring back to SharePoint Online. Does it have any significance when restoring to the proxy server or SharePoint on-premises?

We have checked the Storage account and it’s set up as described in the documentation.