I did shift-F8 to get gui logging going it created the GUI folder under C:\Program Files\Commvault\ContentStore\GUI but nothing is in the folder.
I got the message that it was enabled but its not doing anything.
Did the logging go somewhere else?
Solved
Gui Logging not working
+11- Vaulter
- 95 replies
Best answer by byates
Did you run the Commcell Console as administrator?
Right Click the shortcut for the Commcell Console and run as administrator and see if that will start the logging.
+3- Vaulter
- 19 replies
- Answer
Did you run the Commcell Console as administrator?
Right Click the shortcut for the Commcell Console and run as administrator and see if that will start the logging.
1 person likes this
- Vaulter
- 166 replies
Hi
When you got the pop-up, did it also include the name of the file (guilogging0_0.log)? If it did not, that generally means that the account you’re logged in with does not have write permissions to that directory so it could not actually create the file.
If you press alt-f8 and the popup only points to the GUI folder without naming a .log file, you’re probably looking at permissions to that directory for the currently logged in user.
-Brian Bruno
1 person likes this
- Vaulter
- 182 replies
It should not be a folder but just a file like:
1 person likes this
+11- Vaulter
- 95 replies
Brian Bruno wrote:
Hi
When you got the pop-up, did it also include the name of the file (guilogging0_0.log)? If it did not, that generally means that the account you’re logged in with does not have write permissions to that directory so it could not actually create the file.
If you press alt-f8 and the popup only points to the GUI folder without naming a .log file, you’re probably looking at permissions to that directory for the currently logged in user.
-Brian Bruno
This doesn't appear to be the case as I tried it on a jumpbox that I have admin rights on.
It didnt show a log name. Just the path.
+11- Vaulter
- 95 replies
byates wrote:
Did you run the Commcell Console as administrator?
Right Click the shortcut for the Commcell Console and run as administrator and see if that will start the logging.
I’ll try this.
+11- Vaulter
- 95 replies
byates wrote:
Did you run the Commcell Console as administrator?
Right Click the shortcut for the Commcell Console and run as administrator and see if that will start the logging.
Bingo!
This did it. Thanks.
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