While you do have valid Commvault Credentials, you are not presently authorized for accessing Maintenance Advantage because no profile exists for the email address abc@xyz.com. Profiles in Maintenance Advantage must be created by authorized users from your organization.
+23- Vaulter
- 4996 replies
Are you logging in as the Parent Account or as yourself? Based on the message, it sounds like the Parent Account has to enable your personal account first (or just log in as the parent account and enable it yourself).
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