hello ​@arik 
 

Did you enable block-level backup? You can recover individual messages if it is enabled.

Here’s the link for more information:
https://documentation.commvault.com/11.20/recovering_messages_from_exchange_database_block_level_backup.html

Best Regards,
Mohamed Ramadan
Data Protection Specialist

Hello All / ​@arik 

If the option “Optimize for message level recovery” is selected, then that is enabling block level.

I assume you are using Command Center? Believe restore to a mailbox was only added in FR36+.

You can use Java GUI however you must setup the Exchange info details as per:

https://documentation.commvault.com/11.38/expert/setting_exchange_server_and_exchange_service_account_details_to_restore_to_mailbox.html

Thank you for the answer.

When i configure the service account it does not ask for smtp adress, the version of the exchange is 2016.

On which server do i disable the mapi over http?

.

​@arik 
https://documentation.commvault.com/11.38/expert/disabling_mapi_over_http.html
 

1. Log on as the service account to the access node.
   in this case it would be the MA that is used for the browse

Sorry with the delay, i had to deal with something else.

i have disabled the mapi over http on the MA.

The messages restore fails with the next error:

Error code : 72:106

Restore failed with exception t mail providor enumerate mailbox list failed].

​@arik 

Please see the following page for account permissions and EWS

https://documentation.commvault.com/2023e/essential/using_exchange_web_services_in_on_premises_environment.html

Thank you for the help, looks like it works now.

I do have a problem that when i try to browse the mailboxes it wont show me all of them, and the ones that dont show fail when i try to do in place restore.

Basically i can backup those mailboxes but when i try to restore its like it cant find them and acts like they dont exist.