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Sybase backup failing - Error Code: [71:30]

  • 3 May 2024
  • 1 reply
  • 377 views

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  • 9 replies

Backup Server: 4.172.1.4: The value of 'allocated pages threshold' has been set to 40%. Backup Server session id is: 68. Use this value when executing the 'sp_volchanged' system stored procedure after fulfilling any volume change request from the Backup Server. Backup Server: 4.124.2.1: Archive API error for device='SybGalaxy:: -file /opt/commvault/Base/Temp//sybGalaxyParams73573_0::000': Vendor application name= , Library version=0, API routine= , Message=Unable to open API library for device 'SybGalaxy:: -file /opt/commvault/Base/Temp//sybGalaxyParams73573_0'. Library path is '/sybase/ADQ/ASE-16_0/lib/libSybGalaxy.so'. dlopen() returned: Code=2, Message=/sybase/ADQ/ASE-16_0/lib/libSybGalaxy.so: cannot open shared object file: No such file or directory] Source: JMVXADSQAS00, Process: ClSybAgent

1 reply

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Hello @SSP 

I had a look internally and I can see there are 21 other tickets that report this error but they all have different solutions and troubleshooting steps depending on other factors in your environment.


I recommend you go ahead and raise a support ticket to troubleshoot this issue

 

Kind regards
Albert Williams


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