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Question

unable to select member servers for DAG client

  • July 23, 2025
  • 2 replies
  • 71 views

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Hello,

Im trying to add a new dag client , i can discover the servers but i cannot select them.

The exchange version is 2016

2 replies

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  • Vaulter
  • 31 replies
  • July 24, 2025

Hi ​@arik 

Good day!

 

-- Try Configuring from the Command Center!--startfragment>

-- Ensure FQDN is Used for All DAG Nodes, The DAG member servers must be listed with their Fully Qualified Domain Names (FQDN).

If the clients are added using short names, Commvault may not allow selection

-- Verify the Exchange Database Agent must be installed on each DAG member server.

-- Check Permissions and Account Format, the account used for DAG discovery must be in the format: domain\username, not just username.

-- Use Proxy for DAG Discovery (if needed)

 

!--endfragment>


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  • Author
  • Byte
  • 26 replies
  • July 24, 2025

Hi ​@arik 

Good day!

 

-- Try Configuring from the Command Center!--startfragment>

-- Ensure FQDN is Used for All DAG Nodes, The DAG member servers must be listed with their Fully Qualified Domain Names (FQDN).

If the clients are added using short names, Commvault may not allow selection

-- Verify the Exchange Database Agent must be installed on each DAG member server.

-- Check Permissions and Account Format, the account used for DAG discovery must be in the format: domain\username, not just username.

-- Use Proxy for DAG Discovery (if needed)

 

!--endfragment>

Hi ​@Syed_S 

The exchange is in a different domain then the commserve, if i use the FQDN instead of an ip adress the server wont even be in the list, i do have exchange agent installed on all servers, and i have an proxy that is in the exchanges domain.