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Question

Why backup job is pending because access node is overloaded?

  • November 29, 2024
  • 2 replies
  • 203 views
M
Bit
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I got the following error when backup a vm:

Error code: [19:2601]

Description: The job is pending because all access nodes to launch the job are overloaded.
Source: cms01109c1us02, Process: JobManager

I have no idea what the error mean. I run the backup gateway on my Windows to backup a remote VMware virtual machine.

    2 replies

    S
    Vaulter
    Forum|alt.badge.img+14

    Hi ​@Moore 

    Can you check things like Memory, CPU and confirm you need to increase the memory/CPU of the VSA Proxy(ies).

    Also check and reduce the number of streams to 5.

    You can check our Documentation below:

    https://documentation.commvault.com/2024/expert/hardware_specifications_for_virtual_server_agent.html

    https://documentation.commvault.com/2023e/expert/system_requirements_for_virtual_server_agent_with_vmware_02.html

    Best Regards,

    Sebastien

    M
    Bit
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    • Moore
    • Author
    • Bit
    • 1 reply
    • November 30, 2024

    Hi ​@Sebastien Merluzzi 

    Thank you for reply. I’m wondering.. the “access node” or “VSA Proxy” you mentioned is my Windows used to run the backup gateway?

     

    Thanks, 

    Moore

    Reply


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