15 Apr Update: Systems have stabilized and we are back in action. Let me know if you find any anomalies.
Hey folks,
As you may have noticed, we have some challenges with our upstream infrastructure provider today which has affected the availability of some sites, such as the Community, Support Portal, Readiverse and others. Many of these sites rely on core services in Azure, for which we have been impacted by an ongoing network anomaly. Microsoft has confirmed the issue and is working with us to restore availability, but there may still be some cascading issues for the remainder of the day.
Our apologies - we’re working to restore these sites to a reliable state as soon as we can.
In the meantime, I want to post our support numbers where you can reach us for assistance:
US
| Toll Free | +1 877-780-3077 |
| Direct | +1 732-571-2160 |
Latin America
| Brazil | 0-800-892-2288 |
| Colombia | 01-800-5224321 |
| Mexico | 01-800-681-1581 |
Europe, Middle East & Africa
| Belgium | 0800-79392 |
| Denmark | 8088-9260 |
| France | 0800-918893 |
| Germany | 0800-1012330 |
| Ireland | 1-800-608178 |
| Israel | 1-809-494177 |
| Italy | 0800-782147 |
| Netherlands | 0800-0227402 |
| Norway | 800-62-236 |
| Portugal | 800-8-14516 |
| Russian Federation | 8-800-100-9423 |
| Saudi Arabia | 800-8-110540 |
| South Africa | 080-09-81256 |
| Spain | 0900-991600 |
| Sweden | 0200-896316 |
| Switzerland | 0800-836023 |
| United Arab Emirates | 8000-35770005 |
| United Kingdom | 0800-9171424 |
| Other EMEA Countries | +44 118 315 0870 |
Asia-Pacific & Japan
| Australia | 1300 368 528 |
| India | 1800-419-2951 040-6654-0300 |
| Indonesia | 001-803-015-205-0066 |
| Japan | 0120-938-003 |
| Korea, Republic of | 00308-491-0270 |
| Malaysia | 1-800-813-686 |
| New Zealand | 0800002032 |
| Singapore | 800-101-2206 |
| Thailand | 1800014804 |
China
| China | 400-818-5908 |
| Hong Kong | 800-906-128 |
| Taiwan | 00801-49-1843 |
