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SaaS Specialist PLUS for MSPs - ONE Subject "under maintenance"

  • July 18, 2025
  • 8 replies
  • 59 views

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Hi There

 

Currently doing the “SaaS Specialist PLUS for MSPs” learning path, and I’ve finished all but one subject. 
That is “SaaS Specialist - Active Directory and Azure Active Directory - 2022”.

“You cannot access the course because it is under maintenance”

It’s been like this all week, and its the only subject I have left on it. 

Is there anymore information or update on when this will be available????
 

 

Best answer by Sougato Roy

Hi There

 

Currently doing the “SaaS Specialist PLUS for MSPs” learning path, and I’ve finished all but one subject. 
That is “SaaS Specialist - Active Directory and Azure Active Directory - 2022”.

“You cannot access the course because it is under maintenance”

It’s been like this all week, and its the only subject I have left on it. 

Is there anymore information or update on when this will be available????
 

 

Hi Thomas,

Thanks for sharing the info about this course. Let me check with the Enablement team and I'll get back to you once I hear from them.

Thank you,

Roy

Okay great thanks, will wait for update!

 

Hi ​@Thomas Rutherford,

Thank you for being patient with us. The team has informed me that the issue has been resolved, and your learning plan has been updated with the new one.

I will keep this conversation open while you confirm the changes on your end. Please let me know if you're still experiencing any problems.

Best regards,

Roy

If you have a question or comment, please create a topic

8 replies

Sougato Roy
Vaulter
Forum|alt.badge.img+9
  • Vaulter
  • July 18, 2025

Hi There

 

Currently doing the “SaaS Specialist PLUS for MSPs” learning path, and I’ve finished all but one subject. 
That is “SaaS Specialist - Active Directory and Azure Active Directory - 2022”.

“You cannot access the course because it is under maintenance”

It’s been like this all week, and its the only subject I have left on it. 

Is there anymore information or update on when this will be available????
 

 

Hi Thomas,

Thanks for sharing the info about this course. Let me check with the Enablement team and I'll get back to you once I hear from them.

Thank you,

Roy


Lukas3D
Byte
Forum|alt.badge.img+11
  • Byte
  • July 18, 2025

The version from 2022 will be outdated, since Commvault changed the AD backup agent in 2024. 


Forum|alt.badge.img+1

The version from 2022 will be outdated, since Commvault changed the AD backup agent in 2024. 

That’s great and all but how can I finish this plan with it locked and no status update on it?


Forum|alt.badge.img+1

Hi There

 

Currently doing the “SaaS Specialist PLUS for MSPs” learning path, and I’ve finished all but one subject. 
That is “SaaS Specialist - Active Directory and Azure Active Directory - 2022”.

“You cannot access the course because it is under maintenance”

It’s been like this all week, and its the only subject I have left on it. 

Is there anymore information or update on when this will be available????
 

 

Hi Thomas,

Thanks for sharing the info about this course. Let me check with the Enablement team and I'll get back to you once I hear from them.

Thank you,

Roy

Okay great thanks, will wait for update!

 


Damian Andre
Vaulter
Forum|alt.badge.img+23

I’m sure ​@Sougato Roy is chasing this down, but we have a new AD module just built in the last month or so - so that should be the replacement for this older one. We’ll get this fixed up - thanks for letting us know!


Sougato Roy
Vaulter
Forum|alt.badge.img+9
  • Vaulter
  • Answer
  • July 22, 2025

Hi There

 

Currently doing the “SaaS Specialist PLUS for MSPs” learning path, and I’ve finished all but one subject. 
That is “SaaS Specialist - Active Directory and Azure Active Directory - 2022”.

“You cannot access the course because it is under maintenance”

It’s been like this all week, and its the only subject I have left on it. 

Is there anymore information or update on when this will be available????
 

 

Hi Thomas,

Thanks for sharing the info about this course. Let me check with the Enablement team and I'll get back to you once I hear from them.

Thank you,

Roy

Okay great thanks, will wait for update!

 

Hi ​@Thomas Rutherford,

Thank you for being patient with us. The team has informed me that the issue has been resolved, and your learning plan has been updated with the new one.

I will keep this conversation open while you confirm the changes on your end. Please let me know if you're still experiencing any problems.

Best regards,

Roy


Forum|alt.badge.img+1

Can confirm it’s all working now! Thanks for the prompt responses everyone!


Sougato Roy
Vaulter
Forum|alt.badge.img+9
  • Vaulter
  • July 23, 2025

Can confirm it’s all working now! Thanks for the prompt responses everyone!

Thanks for confirming and we're trying to improve even more in the future. 😀