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Threatscan Course and Documentation mismatch

  • October 22, 2025
  • 4 replies
  • 115 views
Mohammed Ramadan
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hello ​@Jennifer Kelley 

I have completed the course and as I mentioned earlier threat Scan does not support scheduled operations.

I wanted to bring something to your attention. I attempted the assessment twice:

  • In my first attempt i selected the option that says Threat Scan can be scheduled as David noted that was marked incorrect (see screenshot below).

     

  • In my second attempt i selected the option without scheduling as I mentioned earliere for ​@Nikos.Kyrm  which was marked correct — as supported by both the course material and documentation (screenshots attached).

I also reviewed the official documentation updated Sep 27, 2025 which clearly states that Threat Scan cannot be scheduled.
https://documentation.commvault.com/saas/running_threat_scan.html


 

Could you please confirm this for me ​@Jennifer Kelley  ? I’d like to be certain especially since we have an upcoming project relying on this information.

You know we are an MSP and service company any incorrect information could impact our credibility and trust with clients.

Thank you!
Best Regards,
Mohammed Ramadan
Data Protection Engineer

https://www.linkedin.com/in/eng-mohammed-ramadan/
    Jennifer Kelley
    Sougato Roy
    If you have a question or comment, please create a topic

    4 replies

    Suzanne Klausner
    Vaulter
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    Hi Mohammed, thank you for submitting this observation. I am looking into the discrepancy and will get back to you soon.

    Regards,

    Suzanne Klausner

    Director, Customer Enablement

    Jennifer Kelley
    Sougato Roy
    Jennifer Kelley
    Vaulter
    Forum|alt.badge.img+17

    Hi ​@Mohammed Ramadan I asked ​@Sougato Roy to branch this part of the thread regarding potential discrepancy across different docs and training module. Thanks for the screen shots and the additional detail! We’re digging into it with the Product and Enablement teams to clear up any ambiguity here and determine if we need to update any training materials. Stay tuned!

    Sougato Roy
    Jon Vengust
    Vaulter
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    • Jon VengustVaulter
    • Vaulter
    • October 24, 2025

    Hi Team,

     

    For SaaS, Threat Scan operations cannot be scheduled. As the documentation site has noted, only system detection or an on-demand scan is supported. The answer of the quiz reflects this.

     

    This is not to be confused with Threat Analysis operations specfically where the job runs against backed up content and is therefore running against a schedule.

    dude
    Jennifer Kelley
    Sougato Roy
    Suzanne Klausner
    Vaulter
    Forum|alt.badge.img+6

    ​@Mohammed Ramadan 
    As Jon stated, the course and our technical documentation are correct in stating that Threat Scan cannot be scheduled. However, this feature is scheduled to be added in an upcoming SaaS version update. Pleaser reach out directly if you have additional questions.

    Kind regards,

    Suzanne Klausner

    Jennifer Kelley
    Sougato Roy
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