Hi,

I just wanted to let you know that I’ve contacted the enablement team to help with your issue. A quick update: if you have any problems with Readiverse (in case you don’t get the answers here in the Community), the correct email to use is enablement-help@commvault.com, not the other ones you mentioned in your query.
Also, while you wait for help, you can check out our Readiverse FAQ for answers (we’re not perfect, but we’re working on it! ).

I’ll keep you posted once I hear back from the team.

Thank you,

Roy

Hi,

We were unable to locate your information using the profile email. Can you please provide the user ID or email address you used for certifications prior to the Readiverse transition?
 

Thanks!

Roy

Thank you Roy, I described everything in detail via the e-mail and share this message with you already. 

​@Sougato Roy Can you please kindly mask my e-mail? Thanks!

Hi,

Thanks for sending me the info through DM. I'll let you know about the updates. Also, I took your email off from here.

Thanks,

Roy

Thank you Roy.