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Issue Adding Salesforce to Commvault

  • September 12, 2025
  • 2 replies
  • 43 views

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Question: I'm trying to add Salesforce to Commvault version 11.40.14.
Currently, I'm facing an issue where I don't know what to enter in the "Database Host" field.
Given that everything in Salesforce, including the database, is SaaS-based, there’s no specific IP address or hostname to provide.

 

 

2 replies

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  • Vaulter
  • September 13, 2025

Hi ​@Mahmoud Bedair ,

Kindly refer to the guide linked below to complete the configuration. And In the Host name field, enter the host name of the database where it hosted in.

https://documentation.commvault.com/2024e/software/complete_databases_guided_setup_for_postgresql.html

 

 


Forum|alt.badge.img+1

Hi ​@Mahmoud Bedair ,

Kindly refer to the guide linked below to complete the configuration. And In the Host name field, enter the host name of the database where it hosted in.

https://documentation.commvault.com/2024e/software/complete_databases_guided_setup_for_postgresql.html

I had previously added PostgreSQL in the database section.
However, now I want to add Salesforce, and since everything on it is SaaS-based, I don't know the database host.