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Question

Journaling

  • February 20, 2024
  • 1 reply
  • 127 views

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Hi,

I have just migrated my mailboxes to o365 and I am using Metallic to back them up.

There is now a need to enable Journaling on o365 so can Metallic backup / archive this mailbox ?

 

What are others doing that have a similar config to mine.

Thanks

 

1 reply

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  • Vaulter
  • 18 replies
  • February 20, 2024

Hi

The option to enable the backup of Email Archive from O365 is available in the Plan settings.  This is disabled by default on system generated plans.  You can request support to enable this through a ticket.  Alternatively you could create your own plans where the option to enable Archive backup is available. https://docs.metallic.io/metallic/configuring_standard_and_enterprise_plans_for_o365.html

Please reach out to your CSM if you need further assistance.

Regards

Andy


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