i am new in Threatwise .. and i want to configure it..
i can’t know how i can configure the ip address for eth0 .. in the vm console i can configure just Appliance identity (Group ID and Appliance ID), connection to TSOC (Management Server Address, and proxy connection as needed).
but the ETH0 not show ..
is any way to configure it to let the VM access the internet
Thanks for joining and reaching out the Metallic community!
You can use this link after login to the ThreatWise tile: [https://%3cCustomerTennant%3e.threatwise.metallic.io/TSOC-Help-Hosted/Content/DeceptionGrid%20in%20VMWare.htm]https://<CustomerTennant>.threatwise.metallic.io/TSOC-Help-Hosted/Content/DeceptionGrid%20in%20VMWare.htm
or leverage the link under docs.metallic.io ThreatWise.
The additional option is to download this file from here.
Thanks for joining and reaching out the Metallic community!
You can use this link after login to the ThreatWise tile: [https://%3cCustomerTennant%3e.threatwise.metallic.io/TSOC-Help-Hosted/Content/DeceptionGrid%20in%20VMWare.htm]https://<CustomerTennant>.threatwise.metallic.io/TSOC-Help-Hosted/Content/DeceptionGrid%20in%20VMWare.htm
or leverage the link under docs.metallic.io ThreatWise.
The additional option is to download this file from here.
I see and follow the installation document, but my issue that i cant reach how to change the eth0 interface ip.
By default the eth0 interface is static ip not DHCP.. so i dont know the default ip for it and i cant change the ip to make the appliance connect to the TSOC.
even in the document tell me that i can change the eth0 interface ip once i access the console through setup .. but after i access it , i cant find it just i can change the group namr, url and proxy.
Eth0 IP should be set as static IP, especially since the requirement is port 5443 and 8443 from this IP to the TSOC URL
Once you login as to setup, the screen after groupID/UID will take you to reconfigure eth0 IP and then you can change it, if you configured eth0 as DHCP you would need to change to static IP option and then reconfigure the IP.
If you will need any further assistance, feel free to submit a case and one of our engineers will work with you closely on this to assist.
I have had the same problem, apparently it is a BUG in the appliance, because it does not return any error when saving and does not let you go to the next screen to configure ETH0.
I managed to solve it by adding 6 characters to the Group ID and ApplianceID, after I did that, it worked normally.
Metallic ThreatWise Appliance v8.0.0 and this problem still hasn't been solved, a shame.
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