commvault.com commvault.com
Solved

SharedMailbox - best practice

  • 24 August 2022
  • 3 replies
  • 383 views
E
Rank
Badge

Hello,

 

What is the best approach to backup Shared mailboxes in metallic. I have created a Dynamic Distribution List that has a query search to find all shared mailboxes. 

Unfortunately, the DDL it’s not being detected in the metallic side.

 

Environment:Exchange online

Place of DDL: Exchange Online

 

Thank you in advance.

icon

Best answer by Kalyani 25 August 2022, 05:13

View original

3 replies

K
Rank
Userlevel 1
Badge +3

Best way to backup Shared mailboxes is to backup all mailboxes, this will  include the shred mailbox as well.

There is currently no way to isolate just the shared mailboxes for the following two reasons 

  1. The graph APIs we use to discover  cannot distinguish the type of mailbox., so the DL query is not returning the Shared mailboxes. 
  2. In Microsoft one cannot cerate a dynamic AD group just for Shared mailboxes   
S
Rank
Badge

Hi,

To clarify, does that mean that if user only purchase license for 10 users but has maybe a total of 200 mailboxes, they are not able to backup the shared drive until they purchase all 200 mailbox?

Thank you in advance.

 

T
Badge +2

Hi, I had the same issue and resolved the issue with Workaround.

Created a script to auto add all shared mailbxes to a DDG and them add this DDG to Metallic.

you just need to run this script everyday or as per requirement.

 

Reply


Terms & ConditionsCookie settings