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Teams backup failed one item

  • November 19, 2024
  • 2 replies
  • 57 views

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Hi,
if i backup my teams i get on one team this error:
 


Any idea how i can fix it?

Thanks + Regards
Dennis

Best answer by varun prasad

Hi ​@Dennis ,

Thanks for the query.

The error message shows that the error occurred while accessing the team's Channel Files tab.

We request you to please follow the steps mentioned below.


1) Kindly visit Teams Channel on source O365 Team, click on "Files" tab of the channel, and add a file to it. A notepad file with a few characters would work. 

2) Trigger a backup job for the required team and observe the subsequent jobs.

 

Kindly let us know if you have concerns here.

 

With regards,

Varun

Commvault Support

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2 replies

varun prasad
Vaulter
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  • Vaulter
  • 2 replies
  • Answer
  • November 19, 2024

Hi ​@Dennis ,

Thanks for the query.

The error message shows that the error occurred while accessing the team's Channel Files tab.

We request you to please follow the steps mentioned below.


1) Kindly visit Teams Channel on source O365 Team, click on "Files" tab of the channel, and add a file to it. A notepad file with a few characters would work. 

2) Trigger a backup job for the required team and observe the subsequent jobs.

 

Kindly let us know if you have concerns here.

 

With regards,

Varun

Commvault Support


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  • Author
  • Byte
  • 71 replies
  • November 19, 2024

Seems good. Backup is completed. Thanks…….


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