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Teams Backup - Please assign Office365 license to the account which authorizes the azure apps.

  • May 21, 2025
  • 5 replies
  • 95 views

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Hi,
when i try to backup my Teams i get this error.
Only 5 items. When i check my license it’s ok.
Only Active Directory we are at 102 %.
What causes this error and how can i resolve it?
Because this are TEAMS “groups” and no users…...

Regards
DEnnis

 

Best answer by Lukas3D

Hi,

Can you re-check these steps?

You can use the express configuration option, which automates some configuration steps, to create a Teams app.

After you create the Azure app that is needed for the Teams app, the express configuration automatically syncs the app with Azure and authorizes the Azure app. The express configuration does not create a service account for Teams.

Before You Begin

Verify that you have a user account that is licensed for Teams.

Source: Use the Express Configuration to Add Azure Apps for Teams

 

Possibly service account available in the Teams configuration tab is not having license assigned.

 

Sample screenshot

 

btw, here’s handy way of checking basic matters - https://arlie.commvault.com/support

 

5 replies

CV_GK
Vaulter
Forum|alt.badge.img+7
  • Vaulter
  • May 21, 2025

Hi ​@Dennis 

What is the CV version?


Forum|alt.badge.img+13
  • Author
  • Novice
  • May 21, 2025

Where can i see the version of metallic? Because it’s the SAAS solution and i think it is the newest.


Lukas3D
Novice
Forum|alt.badge.img+10
  • Novice
  • Answer
  • May 21, 2025

Hi,

Can you re-check these steps?

You can use the express configuration option, which automates some configuration steps, to create a Teams app.

After you create the Azure app that is needed for the Teams app, the express configuration automatically syncs the app with Azure and authorizes the Azure app. The express configuration does not create a service account for Teams.

Before You Begin

Verify that you have a user account that is licensed for Teams.

Source: Use the Express Configuration to Add Azure Apps for Teams

 

Possibly service account available in the Teams configuration tab is not having license assigned.

 

Sample screenshot

 

btw, here’s handy way of checking basic matters - https://arlie.commvault.com/support

 


Forum|alt.badge.img+13
  • Author
  • Novice
  • May 21, 2025

Works for me. Someone had stolen my O365 license :-(

Thank you very much.


Lukas3D
Novice
Forum|alt.badge.img+10
  • Novice
  • May 21, 2025

Works for me. Someone had stolen my O365 license :-(

Thank you very much.

Happy to help :)

 

Commvault Cloud (Metallic) always runs on the latest available version, in this case, 11.38. Since it’s a SaaS platform, users don’t have control over the platform version, so the specific version is essentially irrelevant.