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11.24 no figures in environment

  • December 15, 2021
  • 5 replies
  • 81 views

Bart
Byte
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Hi,

Someone has the same problemn on 11.24

 

 

Best answer by Bart

it’s working now. After a couple of hours (it was just after an upgrade) it just started to work.

5 replies

Mike Struening
Vaulter
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  • Vaulter
  • 4996 replies
  • December 15, 2021

@Bart , did you just upgrade to 11.24 and they all vanished?  Any chance the reporting server is not upgraded but the CS is?

I have not seen this issue, though some context might help.

Thanks!


Robert Horowski
Commvault Certified Expert
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  • Commvault Certified Expert
  • 119 replies
  • December 15, 2021

Hi @Bart 

I had the same issue some time ago. It was on my fresh 11.24 install, but it went away after installing MR21 if I remember correctly.


Onno van den Berg
Commvault Certified Expert
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  • Commvault Certified Expert
  • 1324 replies
  • December 15, 2021

Which MR do you have in place @Bart? Already tried a CTRL-F5?


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  • Byte
  • 7 replies
  • December 16, 2021

I see this issue sometimes. I don’t know the root cause for it but restarting Commvault MongoDb service fixes it for me. Ad blockers can also break that tile.


Bart
Byte
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  • Author
  • Byte
  • 141 replies
  • Answer
  • December 16, 2021

it’s working now. After a couple of hours (it was just after an upgrade) it just started to work.