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[24:64] Description: There was nothing to restore - subclient(s) not backed up. Help!

  • April 11, 2022
  • 4 replies
  • 1058 views

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Hi,

I'm getting the error [24:64] Description: There was nothing to restore - subclient(s) not backed up.


When I do the restore of the virtual machine the restore works normally, but when I restore the guest files and folder, the commvault shows this error. 

 

I can also browse the files normally, does anyone have any idea what might be going on? restores are for Nutanix AHV.

Best answer by Mike Struening

Looks like you opened a case for this and found the issue (and if I’m looking at the wrong incident, let me know):

I did a restore now forcing the Copy precedence and it worked, the file was restored successfully.

If you have a question or comment, please create a topic

4 replies

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  • Vaulter
  • April 12, 2022

Can you try browse from a backup job and from a subclient/VM group(latest browse) to check if it gives same error ?


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  • Author
  • Novice
  • April 13, 2022

Hi @Sana !

 

Yes, I can browse without errors and see files normally by job and subclient (VM).


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  • Vaulter
  • April 26, 2022

Please open a support case to check this further. Thanks!


Mike Struening
Vaulter
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Looks like you opened a case for this and found the issue (and if I’m looking at the wrong incident, let me know):

I did a restore now forcing the Copy precedence and it worked, the file was restored successfully.