Skip to main content
Solved

AD-based Accounts Subject to Account Lockout Rules?

  • February 6, 2024
  • 4 replies
  • 111 views

Erase4ndReuseMedia
Community All Star
Forum|alt.badge.img+16

It appears that AD-based Accounts are now subject to account lockout rules - is this an 11.32 feature, or has this been around for a while? 

Also, is there / is there going to be a method to unlock accounts via the CommCell Console, or am I going to be forced to use the Command Center?

Best answer by Pradeep

Hi @Erase4ndReuseMedia ,

Account lock feature is available on the previous version as well and we can unlock the same by using forgot password option from the webconsole login page, else refer below document for perform the same from GUI


Account lock :https://documentation.commvault.com/2023e/essential/limiting_user_logon_attempts.html

https://documentation.commvault.com/2023e/essential/unlocking_user_account.html - unlock user

4 replies

Forum|alt.badge.img+12
  • Vaulter
  • Answer
  • February 6, 2024

Hi @Erase4ndReuseMedia ,

Account lock feature is available on the previous version as well and we can unlock the same by using forgot password option from the webconsole login page, else refer below document for perform the same from GUI


Account lock :https://documentation.commvault.com/2023e/essential/limiting_user_logon_attempts.html

https://documentation.commvault.com/2023e/essential/unlocking_user_account.html - unlock user


Erase4ndReuseMedia
Community All Star
Forum|alt.badge.img+16

Hi @Pradeep 

Thank you for that, I am genuinely surprised that I hadn’t run into AD-based accounts being locked out previously.

With regards to unlocking accounts though, whilst I am aware that they can be unlocked via Command Center, I am more interested in understanding whether that basic functionality will make its way into the CommCell Console? 


Chris Hollis
Vaulter
Forum|alt.badge.img+14

@Erase4ndReuseMedia  I'm going to say no, we are not making 'enhancements’ to the commcell console, only the command center.


Erase4ndReuseMedia
Community All Star
Forum|alt.badge.img+16

Thanks @Chris Hollis, that’s disappointing to hear.