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Question

After Upgrade to V11.28 All Jobs Stuck in Waiting

  • June 13, 2024
  • 2 replies
  • 137 views

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Looking for some advice.

Have upgraded Commvault from V11.24 to v11.28.   I have notice that majority of the backup jobs are stuck in the waiting state.
Just checking out if someone had a similar issue.  The streams appear to be fine.  What is weird is per policy only 1 or 2 jobs are running out of a 100.
This is a bit odd considering that this is backup to disk.  Have the following settings in place in all of the Media Agents/Storage policy
1. Optimize for concurrent lan backup
2. Device streams set to more than 100 per Media Agent ( some are even 200)
3. The jobs running are only using 1 or 2 streams.

Have tried to suspend aux copy to see if some of the jobs can run but still the same.

The SQL backend for Commvault is SQL server 2019 with Windows 2022 as the OS.

Running out of ideas. Any help is appreciated..

2 replies

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Hello @LiliDale 

Do you see any alerts or events on the job indicating why its Waiting? You can also “Right Click > View Logs” for the job and see if any errors are being reported.

 

Thank you,
Collin


dude
Byte
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  • Byte
  • September 10, 2025

Just trying to figure out if anyone has seen this on more current versions. Currently on 11.36.72 and same behavior will show on various agents (FS Win and Linux, SQL etc) where one job will pick all streams while other jobs will sit in Waiting state. Any ideas?