Hello,
We have changed our Commserve IP and noticed that after the change E-mail notifications cannot be sent from the Commserve machine ( Alerts , reports etc. )
Are there any Commserve IP dependencies for that matter ?
Thanks
Answer
Aftere Commserve IP Change - E-mails are failing to be sent
- Novice
Best answer by TNO
Thanks.
It was indeed a whitelist issue on the mail server.
+16- Community All Star
Maybe a infra firewall or mail relay whitelist on a mailserver?
Shouldn't be a limitation within the commserve as it connects to the mail server / relay server directly as configured in the control panel
Enter your E-mail address. We'll send you an e-mail with instructions to reset your password.