Hello Community,
The question is about how to back up mailboxes from a different domain using the existing Exchange Online pseudo-client.
According to the CV mailbox discovery log, the process begins:
#1 the process begins by contacting the Azure AD connection details.
#2 Then, CV identifies the AD cloud region and determines that we are using Exchange Online with an on-premises AD, which is the environment type defined in Commcell.
#3 The local system account is used for LDAP to discover users from the on-premises AD.
Based on the CV mailbox discovery/backup process, it seems possible to configure the new domain in the existing Exchange Online pseudo-client. if so, can you please check see if the following steps works:
#1 Create a separate Exchange Online service account with exch admin role for the new domain and add it to Commcell Exch online config and Create a new local system account which used to connect to the new domain if it resides on-premises AD - the new service account is also a member of the local admin for the Exchange Online backup proxies.
#2 Create a new AD group for auto-discovery association in Commcell for the new domain. Once the backup runs, CV should be able to pull users from this new AD group and back them up.
If the new domain is not in the on-premises AD, it may be necessary to create a new pseudo Exchange Online client to protect those mailboxes, correct ?
thank you
