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Backup Job Problem

Fernando Souza
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Hello,

Problem in a Backup Job:

Does Someone know about this problem?

When the job started manually is OK, but when schedule dont run.

The backup job log file in attach.

 

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Best answer by Mike Struening RETIRED 23 July 2021, 20:17

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Aplynx
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What service pack is this running on?

Liam
Fernando Souza
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11.21.15

Mike Struening RETIRED
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@Fernando Souza , I spoke to @Aplynx and he suggested creating an incident.

Let me know the case number once you do!

https://www.linkedin.com/in/michael-struening
Fernando Souza
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ok @Mike Struening 

i will create a tícket and pass the number to you.

Fernando Souza
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@Mike Struening
Open case: IN-1760419

Mike Struening RETIRED
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Let me know if you get a CV incident number (that is likely a partner case number).  I can search on the partner case number but only if it was supplied to us and entered :-(

https://www.linkedin.com/in/michael-struening
MichaelCapon
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Have you checked the Log Manager and IndexState logs on the MA at the times of the failure?

- check for the following GUID in those and let us know the results: DF8299F8-FFCF-434A-A722-87C1ABF09530

 

Best Regards, 

Michael 

 
Mike Struening RETIRED
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@Fernando Souza , I’m still not seeing that partner case number.  any chance you have a CV incident number (or a solution)?

Thanks!!

https://www.linkedin.com/in/michael-struening
Mike Struening RETIRED
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@Fernando Souza , following up again, I’m still not seeing that partner case number.  any chance you have a CV incident number (or a solution)?

Thanks!!

https://www.linkedin.com/in/michael-struening
Fernando Souza
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Hello @Mike Struening 

WO: W667700493

Mike Struening RETIRED
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Got it, thanks!!

https://www.linkedin.com/in/michael-struening
Mike Struening RETIRED
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Updating with the incident resolution.  Looks like there was a bad chunk in one of the required jobs.

https://www.linkedin.com/in/michael-struening

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