Backup Job Problem

What service pack is this running on?

11.21.15

@Fernando Souza , I spoke to @Aplynx and he suggested creating an incident.

Let me know the case number once you do!

ok @Mike Struening 

i will create a tícket and pass the number to you.

@Mike Struening
Open case: IN-1760419

Let me know if you get a CV incident number (that is likely a partner case number).  I can search on the partner case number but only if it was supplied to us and entered :-(

Have you checked the Log Manager and IndexState logs on the MA at the times of the failure?

- check for the following GUID in those and let us know the results: DF8299F8-FFCF-434A-A722-87C1ABF09530

Best Regards, 

Michael 

@Fernando Souza , I’m still not seeing that partner case number.  any chance you have a CV incident number (or a solution)?

Thanks!!

@Fernando Souza , following up again, I’m still not seeing that partner case number.  any chance you have a CV incident number (or a solution)?

Thanks!!

Hello @Mike Struening 

WO: W667700493

Got it, thanks!!