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Backup Job Problem


Fernando Souza
Byte
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Hello,

Problem in a Backup Job:

Does Someone know about this problem?

When the job started manually is OK, but when schedule dont run.

The backup job log file in attach.

 

Best answer by Mike Struening RETIRED

Updating with the incident resolution.  Looks like there was a bad chunk in one of the required jobs.

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12 replies

Aplynx
Vaulter
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  • Vaulter
  • 291 replies
  • June 18, 2021

What service pack is this running on?


Fernando Souza
Byte
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11.21.15


Mike Struening
Vaulter
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@Fernando Souza , I spoke to @Aplynx and he suggested creating an incident.

Let me know the case number once you do!


Fernando Souza
Byte
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ok @Mike Struening 

i will create a tícket and pass the number to you.


Fernando Souza
Byte
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@Mike Struening
Open case: IN-1760419


Mike Struening
Vaulter
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Let me know if you get a CV incident number (that is likely a partner case number).  I can search on the partner case number but only if it was supplied to us and entered :-(


MichaelCapon
Vaulter
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Have you checked the Log Manager and IndexState logs on the MA at the times of the failure?

- check for the following GUID in those and let us know the results: DF8299F8-FFCF-434A-A722-87C1ABF09530

 

Best Regards, 

Michael 

 

Mike Struening
Vaulter
Forum|alt.badge.img+23

@Fernando Souza , I’m still not seeing that partner case number.  any chance you have a CV incident number (or a solution)?

Thanks!!


Mike Struening
Vaulter
Forum|alt.badge.img+23

@Fernando Souza , following up again, I’m still not seeing that partner case number.  any chance you have a CV incident number (or a solution)?

Thanks!!


Fernando Souza
Byte
Forum|alt.badge.img+13

Hello @Mike Struening 

WO: W667700493


Mike Struening
Vaulter
Forum|alt.badge.img+23

Got it, thanks!!


Mike Struening
Vaulter
Forum|alt.badge.img+23

Updating with the incident resolution.  Looks like there was a bad chunk in one of the required jobs.


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