Hello,Backup of “Analytics Server” fails with error:Cannot scan [[role:Exchange Index, client:commsrv]]Source: commsrv, Process: FileScanI tried:Create new subclient but fails to browse the for content. Installed “Exchange Agent” on the CommServe server. Check the logs for more details

Solved

Big Data - Analytics server backup fail

Hello,

Backup of “Analytics Server” fails with error:

Cannot scan [[role:Exchange Index, client:commsrv]]

Source: commsrv, Process: FileScan

I tried:

Check the logs for more details

Best answer by Sandeep Kailashchander

Hi @Mustafa Amin

Community is a place of collective knowledge and helping each other out with general knowledge questions.

When it comes to specific environmental issues with logs you are best to start with support we will be able to help you.

Regards

Sandeep

+2

Hi @Mustafa Amin

Community is a place of collective knowledge and helping each other out with general knowledge questions.

When it comes to specific environmental issues with logs you are best to start with support we will be able to help you.

Regards

Sandeep