Hi,
we have updated to the newest version an creates DR backups.
But i can’t delete them. The folders and files are write protected.
We tried to delete them with GUI, PS or cmd. But nothing. If we remove the write protection and open it again it is set.
Any idea how we can remove the DR folders?
Regards
Dennis
Best answer by Ledoesp
Dennis, use a network path from another Windows server to delete the DR sets; for instance \\servername\D$\CommServeDR.
From the CommServe session is not allowed the deletion, that is why you need to do it from another server accessing via CIFS to the location to perform the deletion.
+9You can try setting the following additional key on the CommServe:
AllowUnsetComplianceLockOnDRCopy set the value to 1, and that should let you delete the data.
Also, I noticed quite a few SET folders showing 0 bytes. Quick check — how many DR metadata copies have you configured? The default is 5. If the number of SET folders exceeds that, something’s off. Ideally, old SET folders should auto-delete, so if they're piling up, you might want to loop in Support to review it.
Thanks for your answer.
I have set the key, but i can’t delete the folders. Seems that there is a protection?!
Yes, normaly 5. We have test something and have temp. set it to 10.
+12Hi
Best,
Rajiv Singal
The folder will be protected for as long as it is used as a metadata destination.
Try moving the metadata folder to another location, then allow a day and try to delete the contents again
Would you have any other CS using this location as the metadata one?
I would suggest to raise a case with support for further analysis.
Dennis, use a network path from another Windows server to delete the DR sets; for instance \\servername\D$\CommServeDR.
From the CommServe session is not allowed the deletion, that is why you need to do it from another server accessing via CIFS to the location to perform the deletion.
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