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Cannot create a new subclient and browse under NDMP client

  • March 14, 2022
  • 2 replies
  • 427 views

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Hi there,

could you please advice us how to manage NDMP subclients and its content? NDMP backup seems to be working fine. However, we couldnt browse for the content of subclient and therefore it s not possible to create or add new content to subclient. If the credentials are needed, where should be filled in?

 

 

Best answer by Orazan

Good morning.  Please configure NAS device entry within Array Management using credentials with the proper permissions.

If not, the NDMP credentials will be used to try to access the file system but might not have sufficient privileges

 

Here are some documentation links for your reference:

Adding a NAS Client for NDMP Backup Operations
http://documentation.commvault.com/commvault/v11/article?p=19601.htm

Adding a Storage Array to the CommServe Database
http://documentation.commvault.com/commvault/v11/article?p=36936.htm

Editing the User Credentials or Description of a Storage Array
http://documentation.commvault.com/commvault/v11/article?p=36939.htm

Please let me know if this helps resolving the issue.

 

If you have a question or comment, please create a topic

2 replies

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  • Vaulter
  • Answer
  • March 14, 2022

Good morning.  Please configure NAS device entry within Array Management using credentials with the proper permissions.

If not, the NDMP credentials will be used to try to access the file system but might not have sufficient privileges

 

Here are some documentation links for your reference:

Adding a NAS Client for NDMP Backup Operations
http://documentation.commvault.com/commvault/v11/article?p=19601.htm

Adding a Storage Array to the CommServe Database
http://documentation.commvault.com/commvault/v11/article?p=36936.htm

Editing the User Credentials or Description of a Storage Array
http://documentation.commvault.com/commvault/v11/article?p=36939.htm

Please let me know if this helps resolving the issue.

 


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  • Author
  • Novice
  • April 1, 2022

Hi @Orazan, thank you so much for your pieces of advice. Fortunately, we were able to create new subclient when we click on Backup Content Path and then it was possible to proceed with adding new backup content at least as per information from my colleague!