i am trying install the package directly on the cliient , after giving the commserv name or ip it says connection failed
8400 anf 8403 is open , i can telnet to commserv from the machine
only these ports are allowed below are the installation logs
6576 14 02/10 13:30:58 ### ### ### - Firewall daemon initialized. Client Ports recieved: nClientPort4=49833, nClientPort6=49836.
6576 14 02/10 13:30:58 ### ### ### - Firewall daemon started.
6576 14 02/10 13:30:58 ### ### ### - Initializing firewall standalone mode: bDaemonMode=True, nPort4=49833, nPort6=49836, szInstallConfigFileName=C:\Program Files\Commvault\ContentStore\Base\FwConfigInstall.txt, szConfigFileName=C:\Program Files\Commvault\ContentStore\Base\FwConfig.txt, szConfigLocalFileName=C:\Program Files\Commvault\ContentStore\Base\FwConfigLocal.txt
6576 14 02/10 13:30:58 ### ### ### - Firewall standalone mode is set
6576 14 02/10 13:30:58 ### ### ### - Check firewall connection: bFirewallStarted=True, bCSTunnelUp=False
6576 14 02/10 13:30:58 ### ### ### - Check firewall connection now.
6576 14 02/10 13:30:58 ### ### ### - Warning: Check CommServe connectivity returned: Connection failed on rjdrvcvcom01: No direct tunnel to @@GATEWAY@@
6576 14 02/10 13:30:58 ### ### ### - Warning: Check CommServe connectivity(IPv4) returned: Unable to resolve remote host @@COMMSERVE@@ to IPv4 family: 0x80072AFB:{CQiIPAddr::GetAllByName(240)/W32.11003.(A non-recoverable error occurred during a database lookup. (11003))}
6576 14 02/10 13:30:58 ### ### ### - Warning: Check CommServe connectivity(IPv6) returned: Unable to resolve remote host @@COMMSERVE@@ to IPv6 family: 0x80072AFB:{CQiIPAddr::GetAllByName(240)/W32.11003.(A non-recoverable error occurred during a database lookup. (11003))}
6576 14 02/10 13:31:03 ### ### ### - Warning: Check CommServe connectivity returned: Connection failed on rjdrvcvcom01: No direct tunnel to @@GATEWAY@@
6576 14 02/10 13:31:03 ### ### ### - Warning: Check CommServe connectivity(IPv4) returned: Unable to resolve remote host @@COMMSERVE@@ to IPv4 family: 0x80072AFB:{CQiIPAddr::GetAllByName(240)/W32.11003.(A non-recoverable error occurred during a database lookup. (11003))}
6576 14 02/10 13:31:03 ### ### ### - Warning: Check CommServe connectivity(IPv6) returned: Unable to resolve remote host @@COMMSERVE@@ to IPv6 family: 0x80072AFB:{CQiIPAddr::GetAllByName(240)/W32.11003.(A non-recoverable error occurred during a database lookup. (11003))}
6576 14 02/10 13:31:13 ### ### ### - Warning: Check CommServe connectivity returned: Connection failed on rjdrvcvcom01: No direct tunnel to @@GATEWAY@@
6576 14 02/10 13:31:13 ### ### ### - Warning: Check CommServe connectivity(IPv4) returned: Unable to resolve remote host @@COMMSERVE@@ to IPv4 family: 0x80072AFB:{CQiIPAddr::GetAllByName(240)/W32.11003.(A non-recoverable error occurred during a database lookup. (11003))}
6576 14 02/10 13:31:13 ### ### ### - Warning: Check CommServe connectivity(IPv6) returned: Unable to resolve remote host @@COMMSERVE@@ to IPv6 family: 0x80072AFB:{CQiIPAddr::GetAllByName(240)/W32.11003.(A non-recoverable error occurred during a database lookup. (11003))}
6576 14 02/10 13:31:13 ### ### ### - Firewall daemon is running - will try to stop it.
6576 16 02/10 13:31:14 ### ### ### - Sending stop signal to firewall daemon...
6576 16 02/10 13:31:14 ### ### ### - Firewall deamon stopped.
6576 14 02/10 13:31:14 ### ### ### - Completed QuitFirewallDaemonIfRun.
6576 1 02/10 13:31:23 ### ### ### - User clicked Cancel button
6576 1 02/10 13:31:23 ### ### ### - Set application exit code=[Cancel]
7812 4 02/10 13:31:28 ### ### ### - Warning: ["C:\Program Files\Commvault\ContentStore\Base\ConfigureClientTool.exe" ] exit code 2
7812 4 02/10 13:31:28 ### ### ### - Set application exit code=[Cancel]
7812 4 02/10 13:31:28 ### ### ### - Setup is shutting down with exit code Cancel ...
7812 4 02/10 13:31:28 ### ### ### - Set application exit code=[Cancel]
